Job Description:
Pennsylvania Steel, a Steel Service Center in York, PA, is
looking for an Inside Sales Representative to join
our growing team.
The successful candidate will be joining a family-owned business
where we value employees and their families. Pennsylvania Steel has
been in business since 1972 and has expanded to 11 locations,
becoming one of the largest Steel Service Centers in the eastern
United States.
If you feel you are the right candidate and want to join a
company where you have a name, not a number, we'd welcome the
opportunity to have you join us.
Essential Duties and Responsibilities
* Act as the internal account coordinator for assigned accounts
* Respond to all general line customer inquiries via email,
phone, or fax by reviewing customer requirements, determining
material availability, and quoting prices and delivery commitment
* Manage full customer order cycle from order creation through delivery
* Work collaboratively with all departments within Pennsylvania
Steel to expedite customer orders or solve customer delivery and/or
material challenges
* Provide customers with a personalized level of customer
service that reinforces the importance of customer satisfaction
* Assist other Inside Sales Representatives in the development
and maintenance of their assigned accounts when necessary
* Quickly develop strong product and market knowledge, as well
as knowledge of the customer’s business and end use of material
