Office Manger

Job Description:

Job summary:

The Office Manager will organize and coordinate administrative duties and office procedures. The role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness and communication. Office manager duties and responsibilities include scheduling, communication with customers and providing general administrative support to our employees.

This is a full-time job that requires the Office Manager to be on-site at our Shop location.

The hours are Monday-Friday (7:30am-4:00pm). This position may, on occasion, require extended hours.

This position reports directly to the Operations Manager.

Job duties and essential functions:

• Responsible to maintain and coordinate the scheduling for upcoming and ongoing jobs
• Answer phones and be the initial contact for customers and vendors while maintaining a professional demeanor.
• Enter data into QuickBooks
• Deposit incoming payments through the Check Scanner in the office. (Accounts Receivable)
• Pay bills (Accounts Payable)
• Maintain files for Employees, Customers and Vendors.
• Manage Company general email account
• Follow up with customers and vendors regarding their experience with Electrical Plus
• Customer Support-Identify and inform appropriate Team Member when questions arise from a customer.

Experience and Skills:

Skills and qualifications:

• Excellent phone/customer service skills
• Ability to provide timely responses to customers and employees during normal working hours.
• Job ownership and accountability
• Able to multitask is a must and disseminate information in a fast-paced environment
• Strong work ethic, ability to work independently and as part of a team
• Able to identify and analyze customer needs and/or problems and provide appropriate solutions and communicating with leadership when needed
• Professional demeanor and appearance
• Reliable
• Proficient with MS Office and similar software
• Flexible and positive attitude

Physical Requirements and Working Conditions:

These are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these requirements will not automatically disqualify a candidate or employee from the position.

Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of the requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

The physical requirements are light. This is a moderate-stress position that requires a lot of sitting (90% of the time), looking at a computer (90% of the time), using a keyboard and a mouse. This person must have good listening skills and the ability to work in tandem with a variety of audiences and personalities.

This person must also be able to work independently, be able to investigate and resolve problems and self-critique as he/she works and take the initiative to seek and find solutions as needed. This person frequently works with others, around others, and will have customer and vendor contact.

Must be able to:

• Sit in a stationary position daily for periods of time (up to 2 hours at a time)
• Stand, squat, kneel or bend for short periods of time.
• Be able to lift up to 25 pounds
• Use hearing sufficiently to accurately perceive information at normally spoken word levels.

Disclaimer and signature:

The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and or skills required of all personnel so classified

Benefits

Electrical Plus, LLC offers the following benefits to full-time employees in the Field Technician role:

• Health Insurance-100% for Individual
• Dental Insurance-100% for Individual
• Life Insurance-$50,000
• Short-term/Long-term disability
• IRA retirement plan-Up to 3% Match