Repair Technician Level I

Job Description:

Summary Statement:

The Repair Technician is responsible for performing a variety of tasks to ensure that customer’s instruments are repaired, calibrated, and verified to be left in functional condition, and that product quality standards are met. These tasks may include but are not limited to: inspecting, repairing, testing, and calibrating assemblies and finished instruments to meet manufacturer’s specifications, electronic circuit troubleshooting, adjustments, and performing upgrades (as required).

Essential Job Responsibilities:

* Inspect, repair, test, calibrate, and install assemblies and finished products to ensure conformance with specifications and quality standards.
* Perform assigned activities from oral and/or written instructions, drawings, or other manufacturing information.
* Follow established procedures/work instructions for assigned activities.
* Handle materials in accordance with established procedures.
* Maintain expected progress of jobs in area of assignment and communication of problem areas.
* Perform basic electrical circuit analysis including Analog, Power, High Voltage, and Digital circuits.
* Set up and use measurement & test equipment in the troubleshooting of electronic products including but not limited to: DMMs, O-Scopes, Insulation Testers, Power Supplies, etc.
* Determine root cause of failure, solution and then complete subsequent repair.
* Use hand tools to repair electronic board assemblies and wiring harnesses: hand tools include soldering irons, screwdrivers, contact crimpers, heat guns, etc.
* Other duties as assigned.

Specific Technical Responsibilities:

Communication skills:

* Good oral and written communication skills are required.
* Ensure customer satisfaction and timely turn-around on all equipment and service

Interpersonal skills:

* Must be able to interact and contribute in a small team environment.

Problem-solving skills:

* Attention to detail, organizational skills, and problem solving abilities are essential.
* Must be self-motivated with the ability to work independently.
* Ability to complete repairs in standard time
* Ability to complete most repairs without assistance
* Ability to successfully process customer credits without assistance

Experience and Skills:

Minimum Skill Sets and Competencies:

* Associate degree or other applicable technical degree required.
* One year of work experience with product repair/service, complex electronic products.
* Ability to read electrical schematics, wiring diagrams, and engineering drawings.
* Ability to perform electromechanical system troubleshooting and repair to component level as well as the diagnosis and repair of mechanical issues.
* Demonstrated ability to multi-task across a variety of repair jobs.
* Excellent soldering skills and knowledge of soldering techniques are essential.
* Demonstrated ability to read/understand product design schematics, assembly documentation, and component datasheets.
* Experience and understanding of product test & calibration methods and fundamentals.
* Experience working safely with High Voltages.

Additional Knowledge/Skills/Abilities:
* Familiar with the use of PCs and PC software applications. Experience with SAP preferred.
* Observe good housekeeping and safety procedures, keep equipment, tools, and work area clean and orderly.
* Ability to lift up to 30 pounds.

External Contacts: Limited

* Customers, Sales Team

Travel Requirements:

* 0% - 5% (product repair training at other Megger international facilities)

Disclaimers: Company management reserves the right to add, delete, or otherwise alter assigned duties at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Megger complies with all state and federal laws concerning the employment application process. Megger is committed to ensuring the application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please call HR at 610-676-8501. At Megger, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive conside ration for employ

Benefits

Megger has been a leader in electrical test and measurement globally for 130 years. From power generation to the power outlets in your home, Megger products cover almost every application within the Electrical Supply Industry. We are emotionally connected to our values, and our attitude and behaviours being fostered across the Megger group are directly attributable to our values-led approach. Our culture makes not only a successful company but crucially, a compelling business partner. 

We offer a competitive compensation package, strong benefits and the opportunity to work with global industry leaders.