Job Description:
Office Administrator/Bookkeeper
Status: Full-Time, Non-Exempt
Reports To: Controller
Supervises: No Direct Reports
PRIMARY DUTIES & RESPONSIBILITIES
* Accurate notes of accounts receivable and timely collections
through daily review, discrepancy resolution and communications,
using schedules, spreadsheets, and reports to preserve customer
relationships and satisfaction.
Tasks (include but are not limited to):
* Responsible for resolving customer questions and billing
problems.
* Reviews daily A/R tickler report and performs the directed
action keeping customer notes and action date updates.
* Reviews orders for credit card processing through Heartland System.
* Responsible for collecting past due monies via telephone,
email, fax, etc. . .
* Assists with the mailing of invoices and statements.
* Processes the paperwork for customer refund checks.
* Responsible for review and checking credit references for new
customer accounts.
* Keep supervisor informed and any discrepancies or problems.
