Claims Operations Assistant
Established Employer in Newtown Square, Delaware County,
Pennsylvania has a need for a full-time Claims Operations Assistant
with knowledge of health benefit plans and claims processing
guidelines. Candidate must be proficient in Microsoft Excel and
Word. Minimum 2 years college preferred. Candidate must possess
strong interpersonal skills and be able to handle difficult phone calls.
The company is a dynamic administrator of multi-employer
benefit plans providing health, and pension benefits to members
throughout the USA. The company offers a competitive salary and
excellent employer-paid benefits, including 401(k) and Pension,
in a pleasant work environment.
Work Hours are 37.50 per week, 7.5 hours per day, Monday through Friday.
Qualified candidates should reply with a cover letter,
resume and salary requirement.
Position Summary: The Claims Operations Assistant
(COA) reports to the Director of Health Claims Administration. The
COA is responsible for development, maintenance and generation of
reports utilized by the Claims Department. Additionally, the COA is
responsible for assisting with numerous duties including responding
to telephone inquiries directed to the Director; scheduling business
meetings; and preparing reports and supporting documentation for the
Health Benefit Board of Trustees meetings, at the Director’s
direction. The COA is responsible for responding to phone inquiries
from Members, Providers, Trustees and Business Representatives on
health claim related issues and assists the Claims Department
Managers and Unit Leaders by creating forms and form letters to
ensure uniformity within the units for reporting production quality
and quantity of the claim examiners.