Customer Service Rep

Job Description:

Customer Service Rep

CounterTek Inc. is a fast-growing company that manufactures quality custom countertops for the kitchen and bath industry. We are looking for motivated individuals that want the opportunity to join our team!

If you are a team player that is willing to learn, consider CounterTek!

You will have an opportunity to work with the best people in the countertop industry. We are a family-oriented company with great benefits.

Standard work week: Monday through Friday - 8:00 AM - 4:30 PM

Experience and Skills:

Skills/Qualifications:

- Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product and service inquiries. Provide pricing and delivery information.

- Process orders, forms, applications and requests. Ensure that the orders are correct and meet customer specifications.

- Communicate and coordinate with internal departments. Follow up on customer interactions.

- Data entry and filing.

- Possess excellent customer service skills and ability to multi-task and prioritize.

- Team player

- No experience necessary, WE WILL TRAIN!

Applications may be submitted in person, Monday through Friday 8am-4pm

1215 Ridge Ave

Ephrata, PA 17522

717-336-2371

Fax: 717-336-2381

Email: sherigolembiewski@countertek.com

Online Applications Available: www.countertek.com

CounterTek is an Equal Opportunity Employer.

Benefits

Employees of CounterTek are offered the following compensation and benefits:

-       100% Paid Employee Health Insurance

-       100% Paid Long Term Disability Insurance

-       Competitive Paid Vacation Policy and Paid Holidays

-       4% 401k Match

• 1 week vacation paid after 90 days,
• 100% paid health insurance and long term disability after 90 days
• a comprehensive offering of voluntary benefits,
• paid holidays after 90 days, and the following pay scale: $14.50 to start, if you are good after 30 days, $15.00 and then if you are up to speed after 90 days, we bring them up to $16.00.