Experience and Skills:
- College education preferred
- Minimum of 3 to 5 years supervisory experience
- Excellent interpersonal, leadership and conflict resolutions skills
- Excellent verbal and written communication skills
- Good mechanical aptitude and equipment operating skills
- Good computer skills and proficiency with Microsoft Office (or
Computer literate: able use to Word and Excel and be able to learn
and use company business software
- Able to transport up to 50 pounds and handle a loaded pallet jack
- Able to wear a chemical cartridge respirator and train to
administer first aid/CPR
- Initial Duties and Responsibilities: Maintains safe work areas by
demonstrating safe workplace practices and behaviors, complying with
all applicable safety requirements/procedures,
identifying/correcting any safety hazards, and ensuring all
employees do the same.
- Meets periodically with teams to be sure they are aware of
priorities, and checks on them throughout the shift to be sure that
any issues (equipment problems, people issues, raw materials,
product issues, quality issues, safety, etc.) are addressed promptly.
- Is ultimately responsible for the quality of all parts/products
that are produced during the shift. While employees are responsible
for ensuring that the required quality control checks are being
performed on a regular basis, the Operations/Shift Manager checks to
ensure employees are proficiently performing the checks. If errors
are found, takes corrective measures and, if applicable, institutes
preventive measures. Offers retraining if necessary. Documents and
counsels’ employees for errors made. Informs all necessary parties
of quality issues, including but not limited to the Plant Manager,
other Operations/Shift Managers, QA/QC Manager, Vice President of
Operations and Quality, Vice President of Supply Chain, etc.
- Drives and directs the personnel to achieve the highest level of
production efficiencies, while maintaining our safety and quality standards.
- Assists in department(s) as needed to help with workload; this
will include performing hands-on production tasks, operating
equipment, filling in for other Operations/Shift Managers in their
absence, etc. (It is to be understood that managing the
departments/employees will not require 40 hours of the
Operations/Shift Manager’s time each week; the remainder of the
Operations/Shift Manager’s time should be devoted to working
hands-on directly with the department/employees in any production activities.)
- Maintains production logs, sets, and monitors production rates,
devises visual aids, where applicable, to assure quality. Maintains
accurate records and documentation of what has been produced for
- Assures that all performance documentation is completed accurately
and the same day the work is done.
- Maintains a system of accurate documents (such as spec sheets,
SOPs, etc.) to be used in the manufacturing process.
o Maintains records of each employees' attendance (including
vacation, sick time, time off without pay, overtime, etc.). Reviews
timecards for accuracy and approves and submits them in a timely
manner to Payroll for processing.
o Assists employees with questions or problems they have regarding
work assignments, priorities, safety, personnel issues, etc.
o Coaches and develops staff, fosters a team atmosphere. Follows the
guidelines of the "One Minute Manager" by giving immediate
praise and immediate reprimand. Separates friendship from business.
Asserts oneself, rather than taking a passive approach to addressing issues.
o Counsels’ employees when necessary and recommends to Management
such personnel actions as disciplinary action, transfer, termination
of employment, etc. Documents any issues, counseling efforts, etc.
o Evaluates employees using the Company's performance appraisal system.
o Oversees training and orientation of new employees and offers
additional training as needed. Offers re-training when necessary. Sets
up and maintains cross training between the Operations/Shift Managers
- Becomes fully trained and competent on the respective equipment
and maintains such competency.
- Ensures all preventive maintenance is performed on all equipment,
regardless of whether it is performed by Production Technician or
any other employees whose roles require operating equipment, or
- Secures the Company’s physical property by ensuring that all doors
leading outside the plant are locked and all unnecessary lights or
equipment are turned off at an appropriate time, should the Company
have a need to shut down.
- Takes a role in all chemical spills, first aid/medical incidents,
and emergency situations by maintaining employee safety and making
sure the proper Company resources are employed effectively.
Documents all such incidents and informs the proper parties.
- Provides daily update to Plant Manager regarding departments’
activities, human resource needs, absences, shortages, safety