Job Description:
Director of Resident Services
Elm Terrace Gardens - CCRC
Lansdale, PA
(Full Time, Permanent Opportunity)
Elm Terrace Gardens is a not-for-profit, Life
Plan Community (also known as Continuing Care Retirement Community)
open to people of all faiths.
Residents at
Elm Terrace benefit from an active retirement
lifestyle full of choice and daily opportunities to be engaged.
From beautiful apartment homes and friendly neighbors with whom
to socialize to delicious dining services and a membership to the
local YMCA,
Elm Terrace offers a lifestyle that helps
residents live better!
In fact, two recent studies found that seniors who live in Life
Plan Communities are more satisfied in their daily lives and are
healthier and happier than those seniors who remain in their own homes!
Director of Resident Services
We are seeking a dedicated and compassionate Director of
Resident Services to lead and enhance the quality of life for
residents in our Continuing Care Retirement Community’s Independent
Living program. This leadership role offers an exciting opportunity
to make a meaningful impact on residents’ daily experiences while
fostering a warm, welcoming community environment.
Key Responsibilities:
- Oversee and coordinate all resident services, ensuring they
meet the needs and preferences of residents in the Independent
Living community.
- Develop and implement programs and activities that promote
social engagement, wellness, and overall well-being.
- Serve as a primary point of contact for residents and their
families, addressing concerns and ensuring high levels of
satisfaction.
- Collaborate with staff and management to ensure compliance
with community policies, safety standards, and regulatory
requirements.
- Lead, train, and supervise resident services staff, fostering
a positive and professional team environment.
- Manage budgets related to resident services, including
planning and resource allocation.
- Continuously assess and improve service delivery to enhance
resident satisfaction and community reputation.
- Compliance Officer for community
Join our community and be part of a team committed to enriching
the lives of our residents through compassionate service, innovative
programs, and a supportive environment. We offer opportunities for
professional growth, a collaborative work culture, and a rewarding
career dedicated to making a difference.
