Job Description:
Leasing / Rental Associate
"The Crossings at Halfmoon"
Residential Apartments
(A Merion Residential Property)
Clifton Park, NY 12065
(Full Time, Permanent Opportunity)
We have an exciting full-time, permanent opportunity available
for a Leasing / Rental Associate at
"The Crossings at Halfmoon", our
beautiful Residential Apartment complex located in Clifton Park, NY.
This role is in Saratoga County, outside of Albany, NY.
Our address is: 1688 Route 9, Clifton Park, NY 12065
We are located right off I-87 and surrounded by local shopping
and dining options for your convenience, while tucked away in a
quiet natural setting a short drive away.
We're committed to creating more than just a place to live.
We're building a community where you'll genuinely love coming home.
Our Apartments are beautifully maintained and welcoming. They
have been upgraded to have the best accommodations and amenities
available for a great residential community living experience.
We offer modern 1-2-bedroom apartments, we are pet-friendly, we
have outdoor picnic areas with BBQ grills, swimming pool, immediate
wi-fi and cable, spacious closets, in-apartment washer/dryer, and
offer fitness interests as well - (Fitness Center, Basketball &
Tennis Courts).
This is a "on-site" role where you
will be customer facing and liaising with all Merion Residential
Staff Members, existing residents and will be welcoming a wide array
of new residents to the property.
Company Mission Statement:
Merion Residential is committed to providing Residents with a
simplistic, hassle-free rental experience; our owners and investors
a solid return on their investment; and our employees a stable work
environment and equal opportunity for learning and professional
growth.
Our Motto:
The Company that Keeps Good Company!
Job Summary Overview:
A Leasing Associate acts as an initial ambassador between the
public, the residents of the apartment community, and the community
management team.
This individual is responsible for providing exceptional service
to community residents, future residents, and internal team members
(and vendors).
They must provide the community with value and quality by
assessing the needs of the clients they are assisting and providing
a solution that not only coincides with the goals of the community
but is beneficial for all concerned parties.
Essential Job Functions:
* Provide first-line customer service for prospective and
current residents, as well as property guests.
* Communicate (including follow-up) with residents and prospects
by phone, email, and text in a timely manner.
* Lead tours of the property, including showing the model unit,
vacant units, and marketing property amenities to close sales and
maintain and increase occupancy.
* Track and follow up with all referrals, walk-ins, phone, text,
or email inquiries.
* Develop and maintain leasing material(s) detailing the
property’s unique features, amenities, size, vacancies, rental
rates, and current leasing promotions.
* Assist with developing and coordinating leasing events and
resident promotional activities.
* Prepare the leasing move-in packet which includes all required
forms, deposits, schedules, and information.
* Process lease applications.
* Complete and maintain lease files for each rental, and ensure
all files contain required documentation.
* Inspect apartments for move-in condition and turnover status.
* Prepare and distribute required reports, monthly newsletters,
resident correspondence, etc.
* Work with management to develop and implement residential
programming, including special events and ongoing instructional and
recreational activities.
* Visit comparable properties and assist the Community Manager
in preparing competitive market analysis reports.
* Remain current on and compliant with policies and laws
affecting the marketing and leasing of the property, including the
Company’s leasing agreement, landlord-tenant code, Fair Housing
laws, and other applicable laws.
* Maintains regular daily office hours, ensuring adequate
coverage on weekends and holidays.
* Complete outreach marketing on a weekly or monthly basis
depending on the needs of the property.
Other Duties:
This job description is not designed to cover or contain a
comprehensive list of the activities, duties, or responsibilities
that are required of the employee for this position. Duties,
responsibilities, and activities may change at any time with or
without notice.
Training Requirements:
a) New Employee Required Training in the following areas:
'Workplace Harassment Prevention, Fair Housing, Human
Trafficking Awareness & Prevention (*), and Security Awareness
Training (aka Cybersecurity).'
* (*) Florida law requires this training upon hire and annually
thereafter.
b) New Employee Required Training (New Jersey employees): Fair
Chance in Housing Act.
c) Other position-based business and/or industry-related
training courses as assigned.
d) Merion University is Merion Residential’s centralized
learning platform. Merion University reinforces the company’s
commitment to expanding the knowledge, skills, and professional
development experiences of all team members (new employees and
existing staff) by providing comprehensive and robust opportunities
for learning and personal
growth.
o Merion University is located on Jostle (company intranet) >
Library > Merion University.
Work Environment:
This job operates in a professional office environment. This
role routinely involves standard office equipment such as computers,
phones, photocopiers, filing cabinets, etc.
Work Location:
This is a customer-facing, On-Site, position that is based at
our Clifton Park, NY property, which means that the worksite is
primarily within the apartment community, such as the leasing
office, maintenance shop, or resident’s apartment home.
This position requires direct and frequent interaction with
residents, prospects, and other invited business guests.
Physical Demands:
* The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job.
* While performing the duties of this job, the employee is
regularly required to talk or hear. The employee is frequently
required to stand; walk; use hands to finger, handle, or feel; and
reach with hands and arms.
* The employee is required to sit, climb, balance, stoop, kneel,
crouch, or crawl. The position requires sitting for extensive
periods of time and frequent walking in the workplace.
* The employee must frequently lift and move up to 10 pounds at
various distances.
Specific vision abilities required by this job
include close vision, distance vision, color vision, peripheral
vision, depth perception and ability to adjust focus.
