Job Description:
Warehouse Operations Lead
(First Shift)
Byer's Choice, LTD
Chalfont, PA
(Full Time, Permanent Opportunity)
About Byers’ Choice
For more than 40 years, Byers’ Choice has
proudly handcrafted the Carolers® — one of America’s most beloved
Christmas traditions. Each figurine is made right here in our
Chalfont, Bucks County workshop, where every piece is touched by
human hands and shaped with care.
We’re a family-owned company built on creativity, craftsmanship,
and community. From our earliest days at Joyce and Bob Byers’ home
to today’s workshop, our mission has stayed the same: to bring joy
to others through meaningful, handmade holiday décor. Every Caroler
is one-of-a-kind — just like the artisans who make them.
Due to internal promotion, we are seeking a full-time, permanent
Warehouse Operations Lead.
Position Summary:
The Warehouse Operations Lead is a hands-on
role responsible for overseeing the day-to-day flow of inventory,
shipping, receiving, and warehouse organization within a production
environment. This position plays a key role in supporting seasonally
high-volume eCommerce and wholesale operations by ensuring orders
are shipped accurately and efficiently while maintaining inventory
accuracy and strong operational organization.
This role will independently manage day-to-day warehouse
activities while providing direction and support to one part-time
warehouse employee.
The ideal candidate is highly organized, detail-oriented, and
confident using shipping and ERP systems. They must be comfortable
working in a fast-paced environment with shifting priorities and
seasonal fluctuations in workload and order volume.
Essential Responsibilities:
Warehouse & Shipping Operations
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Independently lead and execute daily warehouse operations,
including picking, packing, shipping, receiving, and overall
warehouse organization, while serving as the primary point person
for the department day-to-day.
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Coordinate and prioritize outgoing shipments to support
high-volume e-commerce order fulfillment.
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Utilize ERP and carrier systems to process shipments and
troubleshoot shipping issues.
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Ensure orders are packaged accurately, efficiently, and in
accordance with company standards.
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Communicate staffing and scheduling support needs to
management based on workflow and seasonal business demands.
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Maintain an organized, clean, and efficient warehouse environment.
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Monitor and maintain adequate inventory levels of shipping and
operational supplies, including boxes, packing materials, and
other warehouse essentials, to support daily operations and order fulfillment.
Inventory Management
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Oversee inventory management across multiple product lines,
including maintaining accurate inventory levels through cycle
counts, audits, and ongoing inventory tracking.
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Utilize ERP systems to manage inventory transactions, maintain
inventory accuracy, and support order management processes.
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Assist with inventory reconciliation and investigate discrepancies.
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Support inventory movement and accuracy within the ERP system.
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Help improve inventory processes and warehouse workflows.
Team Leadership
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Lead and provide day-to-day direction to one (1) part-time
warehouse employee and Seasonal help throughout the year.
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Assist with training and establishing best practices within
the warehouse.
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Help foster a positive, team-oriented work environment focused
on accuracy, accountability, and efficiency.
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This role reports into the Production Manager / Dept. Supervisor
Operational Support
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Partner cross-functionally with production, customer service,
and operations teams to ensure smooth order flow and inventory availability.
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Identify opportunities for process improvement and increased
operational efficiency.
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Support additional operational initiatives as needed.
