Job Description:
We’re seeking a motivated and detail?oriented Customer
Service Representative who’s ready to take ownership of
learning our products and supporting our customers with excellence.
If you enjoy problem?solving, can adapt to different personalities,
and thrive in both team environments and independent work, this role
is a great fit for you.
What You’ll Do
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Provide high?quality customer support, including product
information, pricing, availability, order entry, delivery
coordination, and repair or calibration inquiries.
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Communicate professionally by phone, email, and in person to
ensure customer needs are met thoroughly and promptly.
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Manage customer accounts and process orders, returns, credits,
and repair requests with accuracy and attention to detail.
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Collaborate with internal teams while maintaining a positive,
solutions?focused approach.
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Identify opportunities to improve processes and enhance the
customer experience.
